Are you a match for Mail Boxes Etc?
At MBE Business Service Centres it is all about you - the franchisee. We are very selective.
The financial rewards depend on your ability to apply the proven MBE Systems. But some people make better franchisees than others. We want the best possible match, so that you can thrive in the MBE environment.
Are you a hands-on operator?
An MBE business services franchise will only be granted on the basis that it is owner-operated. We know from experience that owner-operators achieve significantly better results than pure, hands-off investors.
Are you a team player?
At MBE we look for people who work well with others, are self motivated, energetic, able to get the best out of people, openly share and participate and want to make contributions to MBE’s overall success.
Are you a “people person”?
To effectively work in the MBE print franchise system, a franchisee must enjoy working with the public, have strong problem solving skills, understand the importance of providing outstanding customer service, be a good listener and be considerate of others.
Do you have attention to detail?
A prospective franchisee must be prepared to embrace MBE's best business practices, which means every job done right, delivering the highest quality work possible.
Do you have enthusiasm for the job?
We are looking for people with a high level of enthusiasm who are motivated to succeed. This means effectively managing your time and resources and that of others, being proactive in generating sales, learning new systems and procedures, thinking outside of the box for the best solution for customers and where needed, putting in the long hours to make the business work. But the most important thing is that you need to be excited about the prospect of being your own boss.
Do you have the financial capability?
Franchisees must meet MBE's minimum financial requirements and be in a position to capitalise the franchise investment, including working capital and any personal living expenses during the set-up period.
What ongoing support do I get?
With MBE we will there by your side when you open your doors and make your first sale. Before we leave you will have a good understanding of your services and have the direction and support you need to operate profitably for years to come.
We are always in search of new and exciting products and services that can improve your bottom line.
Marketing programs
One of the major things that MBE provides to franchisees is a comprehensive local marketing program. This further develops MBE's brand awareness and drive sales within your area. Each year MBE provides franchisees with a Marketing Guide that contains 3 drive periods during the year. This is tailored to suit the time of year and products that franchisees need to push. The franchisee then selects the campaigns that they wish to take part in. As with anything in life, the rewards you get are in line with the amount of work you put in.
Technology
MBE uses a comprehensive franchise management tool called PoSSE to deal with all the details in running the centre. Ample training in the program is provided in the initial training period, as well as yearly updates. MBE even has a dedicated support team on email to answer any questions. MBE is also a retailer of Adobe software, which means that your centre will be up-to-date at all times, and be able to handle any file that comes along.
Finance
At MBE we are always willing to help you start a franchise. We are able to provide information on where to get financial assistance if you need it. We can evaluate your financial profile and aid you with the loan submission process. With the number of different loan options out there today, you benefit from our years of knowledge in this field.
Fixtures & equipment
The interior design of the MBE centres was carefully developed to create a pleasant and professional atmosphere. The centres are bright, cheerful and inviting as well as completely functional. The centre is designed so that clients can have 24 hour access to mailboxes and self service copy machines while at the same time providing franchisees enough work space to get the job done. MBE has strong relationships with equipment vendors. This means that franchisees will get ongoing support on photocopiers, printers, binders and wide format printers. Every piece of hardware has been chosen for its ease of use and range of capabilities.
What's next?
Step 1
You have just taken the first step towards the independence and security that MBE can provide. Carefully review the information in this brochure and be sure to jot down any questions you have. Our Area Managers will be happy to answer your questions and provide you with any more information that you may require.
Step 2
To be considered for our franchise family, you need to complete an application form and send it to our corporate office for consideration. A copy of the application can be found in the franchise information kit that you can request from our Area Managers.
Step 3
Once your application has received initial approval, then we conduct due diligence to make sure that you and MBE are a fit. We will work closely in this step to make sure all of your questions are answered. You can also contact current MBE franchisees in this step in order to get a feel for what is to come. Meanwhile MBE will be evaluating your application, considering you qualifications, experience and level of enthusiasm. We will contact you to advise you as to whether or not your application has been approved. At this point the Franchise Agreement is signed!
Step 4
Once step three has been successfully concluded, a search for a retail premises begins and a date is set to start training! This includes walking through all of the details associated with the opening and running of your MBE Business Service Centre.
“I have been a franchisee with MBE for 10 years and have had wonderful support throughout” - Alan Melville, MBE Neutral Bay
